Warranty Information
SolBright Skylights backs every Solatube® tubular daylighting installation with clear, straightforward warranty coverage—so you know what’s protected, for how long, and who to call if you ever need support. Warranty coverage at a glance:
- Installation warranty: 5 years
- Product warranty: 10 years
We Sell Daylight℠
What is Covered by the SolBright Skylights Installation Warranty?
SolBright Skylights provides a 5-year installation warranty covering workmanship related to the installation of your Solatube tubular daylighting system.
In practical terms, the installation warranty is intended to cover issues that are directly tied to how the system was installed—such as installation-related defects in workmanship that arise under normal use conditions.
Because every home and roof condition is different, warranty evaluation focuses on whether the issue relates to installation workmanship rather than external factors (storm damage, misuse, unrelated roof issues, or modifications by others).
What is Covered by the Solatube Product Warranty?
SolBright Skylights installs Solatube systems that include manufacturer product coverage. SolBright Skylights provides a 10-year product warranty (manufacturer coverage) for the Solatube components installed as part of your daylighting system.
The product warranty generally applies to the Solatube components themselves under normal use conditions. If a covered product issue arises during the warranty period, SolBright Skylights will help you understand the next steps and coordinate the appropriate path to resolution.
Note: Specific component coverage details can vary by product configuration and manufacturer terms. SolBright Skylights will provide documentation for your installed system.
60,000+ Skylight Installs
10 Year Product Warranty
30+ Years of Experience
Financing Available
What's Not Covered (common exclusions)
Warranties typically do not cover conditions outside normal workmanship or product defect scenarios. Common exclusions often include:
- Damage caused by severe weather events, impacts, or acts of nature
- Issues caused by unrelated roof failure or roof deterioration outside the installation scope
- Damage from modifications, repairs, or roof work performed by third parties
- Normal wear, cosmetic changes, or maintenance issues
- Issues resulting from misuse or failure to follow reasonable care guidance
If you’re unsure whether something is covered, SolBright Skylights can help you evaluate the situation and guide you to the appropriate next step.
Request Warranty Support
If you believe you have an installation or product-related issue, SolBright Skylights recommends a simple process:
- Contact SolBright Skylights
Call us or submit a support form. - Share basic details
We’ll ask for your name, address, install date (approximate is fine), and a brief description of the issue. - Provide photos (if possible)
Photos of the ceiling diffuser/fixture, roof area (if accessible), and any visible symptoms help us assess the issue more quickly. - Evaluation and next steps
SolBright Skylights will determine whether the issue appears related to installation workmanship, a product component concern, or an external factor—and then outline the next steps.
This approach is designed to be straightforward, respectful of your time, and focused on resolution.
Florida Note:
Storm and Wind Conditions
In Florida, weather conditions can be more severe and unpredictable. SolBright Skylights installs Solatube systems with careful attention to roof integration and durability. Where applicable, HVHZ-rated options may be available and appropriate for certain projects. If your concern relates to storm conditions or damage, SolBright Skylights can help you understand whether it falls under warranty coverage or is better addressed through other channels (such as roof repair or insurance).
Warranty Clarity for Townhomes + HOAs
If you live in a townhome or HOA, responsibilities can vary depending on how your community defines roof ownership and maintenance obligations. SolBright Skylights can help you understand:
- What the SolBright Skylights warranty covers
- What the product warranty covers
- What your HOA may require in terms of documentation or approval
- What questions to ask to define responsibility up front (especially for future resale)
For additional guidance, visit Townhomes & HOAs.
Need help?
If you have a question about warranty coverage or you need support, reach out. SolBright Skylights will help you understand what applies, what the next steps are, and how to resolve the issue as efficiently as possible.
Warranty FAQs
What is the SolBright Skylights installation warranty?
SolBright Skylights provides a 5-year warranty on installation workmanship.
What is the Solatube product warranty?
SolBright Skylights provides a 10-year product warranty for the Solatube components installed as part of your system, subject to manufacturer terms.
Does the warranty cover leaks?
If a water intrusion issue is determined to be related to installation workmanship and occurs under normal conditions, it may fall under the installation warranty. If the cause is unrelated roof damage, roof deterioration, or third-party work, it may not be covered. SolBright Skylights will help you evaluate the situation.
What if my roof is worked on by another contractor?
Work performed by others can affect warranty coverage if it changes or damages the installed system or roof integration. If you anticipate roof work, contact SolBright Skylights first so we can advise how to protect your system.
I’m in a townhome or HOA—who is responsible?
Responsibility varies by community documents. SolBright Skylights can clarify what our warranties cover and help you understand what questions to ask your HOA about roof responsibility.
Are there different considerations by region?
How do I request warranty support?
Call us or use our contact form. If possible, include photos and a description of the issue so we can help quickly.
